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Team 1

Team 2

Team 3

Team 4

Team 5

Team 6

Firm

end of term

Case

Due Date

End of Term Case

Dec 5

Hidden

Value Case

AES

Nummi

Hidden Value Case Date

Oct 31

no team 6

Team Members

Stacy Patterson

Chrissy Wilson

John Marshall

Jennifer Harrington

Morgan Robinson

Jeetu Lakshmikanth

Amy Force

Justin Allen

Selina Alaniz

James Aulbaugh

Amanda Hanks

Joshua Craig

Kyle Miller

Ryan Bieber

Adam Pressnall

Jessica Vasquez

*Jimmy A. deLeon

William Copeland

Daniel Takahashi

Anthonia Prince

Michael Driskill

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no team 6

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POWERPOINT Links

1) Overview of Open Systems Theory (OST) - Class Model Introduction

2) THE WORLD OF WORK

1. Overall class model (continued)

2. Open Systems Theory (OST) and How to Analyze / Diagnose Organizations?

3. The World We Live In and the World of Work

4. The External Business Environment

Southwest Airlines Case:

• A way towards high performance/exemplar organizations

• The Culture of the firm

• Exemplary Results/Outcomes (The Balanced Scoreboard)

• Macy’s view on Southwest Airlines

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Southwest Airlines Case:

Importance of Workforce (AME)

Southwest is Staying the Course ?For Now

Corner on Customer Service

• SWA: Mom Knows Best

• SWA: Generation Next

• SWA: Rollin On

• SWA Wheels Up

Cisco Case: Team # 1 (Parts III, IV & V)

Quiz #1 (Except for Team #1)

• What is a HPS/ HPO/ HPWS/ Exemplar High Performance Organization?

• External Business Environment Part 2

• The Resource Based View of the Firm (Hunt Matrix)

• Leadership& Vision Direction Setting

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Handouts (Dr. Macy will provide copies)

• Developing a Mission Statement

• Developing a vision for your organization

• What is a HPO in the 21st Century?

SAS Case: Team #2 (Parts III, IV & V)

Quiz #2 (Except for Team #2)

• Leadership& Vision Direction Setting

Men’s Wearhouse Case: Team #3 (Parts III, IV & V)

Quiz #3 (Except for Team #3)

• Review of the SAS "Work Environment"

• Internal Business Environment

• The Resource Based View of the Firm (Hunt Matrix)

PSS Case: Team #4 (Parts III, IV & V)

Quiz #4 (Except for Team #4)

• CEO Views

• Overview of Work in Organizations

• Leadership and Vision Direction Setting

• Example of Strategic Planning and Vision Direction

• Employees want to make a difference

Knowledge@Wharton discusses Dell Transcript and audio

Knowledge@Wharton discusses What is next for India (multiple stories)

Motivational Factors Form Please complete this and bring to BA1018 ASAP if not already sent to me

Food for Thought for you

 Cases ( interview with P&G CEO) 

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Wednesday

Oct 17

#8

No Formal class.

Meet with your team to work on your end of term case

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Wednesday
Oct 24
#9

• 12 Myths of Management

• Hedgehogs and Foxes

• Transformation and Execution Systems (1)

• A Systematic Approach to developing a High Performance Organization (HPO) / Exemplar organization

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AES Case: Team #5 (Parts III, IV & V) Transformation Part of Open Systems Theory

Quiz #5 (Except for Team #5)

• Organization Structure and their Impact on Organization Performance

1. An Overview of Organization Structure (a)

2. An example of Structures, Systems, and Processes

3. P&G Example

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Food for Thought for Final Case:

Class Handout on Design Alternatives Part 1 and Part 2

Wednesday

Nov 7

#11

 NUMMI Case: Team #6 (Parts III, IV & V)

Quiz #6 (Except for Team #6)

• Eight Primary Options for choosing Organizational Structure (b)

• Job/Work: Effects on Job Satisfaction and Motivation

• Class Motivation Factors (Your form from session #7)

• Food for Thought for Final Case: Org Structure 7 questions

Example Case: Dow Case

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USA Today Article Link Feb 6, 2007 Good things happen when union and management work together

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Knowledge@Wharton discusses the US Automakers

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Wednesday

Nov 14
#12

• Cypress Case

• An Overview (a): Financial and non-Financial Rewards Systems

• Transformation Part of Open Systems Theory: Work-Teams & Shared Leadership

• Critical Characteristics of Successful Self-Directed Work Teams (SDWT’s)

CYPRESS CASE (Quiz #7 for all teams -- No formal oral or written presentation)

(All Teams)

End of Term Case Due: Parts I, II, III, IV, V, VI of Case Format

• Team 1, 2, & 3

Fill out your Peer Evaluation Form (Due TODAY!)

Fill out the Self Evaluation Form of your class participation (Due TODAY!)

Compare your case with the Exemplar Cases (minus one-Cypress) that we had in class!

End of Term Case Due: Parts I, II, III, IV, V, VI of Case Format

• Team 4, 5 & 6

Fill out your Peer Evaluation Form (Due TODAY!)

Fill out the Self Evaluation Form of your class participation (Due TODAY!)

Remember-

Compare your case with the Exemplar Cases (minus one-Cypress) that we had in class!

Exemplar cases

During the Final exam period from Dec 8-Dec 12

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Monday, December 10

7:30 - 9:30 a.m.

BRING BLUE BOOKS ?In Class Room BA 256